Jogos365 takes user privacy seriously. This page explains, clearly and in plain language, what data we collect, how we use it, who we share it with, and what your rights are as a data subject — all in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018).
The six principles that guide how Jogos365 handles user information
All connections to Jogos365 use 256-bit SSL encryption — the same standard applied by Nubank, Itaú, and Bradesco. Your registration data, passwords, and financial information are always transmitted securely and encrypted.
We operate in full compliance with the General Data Protection Law (Lei nº 13.709/2018). Each instance of data processing has a defined legal basis — consent, contract performance, legal obligation, or legitimate interest — and is documented internally.
You can request access, correction, deletion, portability, or withdrawal of consent for your data at any time, with no red tape — directly through chat support or by email. We respond within 15 business days.
Jogos365 does not sell, rent, or transfer your personal data to third parties for advertising or commercial purposes. Data is shared only with technical partners strictly necessary for the platform to function, under confidentiality agreements.
We retain your data only for as long as necessary for the purposes described in this policy or to comply with legal obligations. After account closure, data is anonymized or deleted in accordance with applicable legal retention periods.
Should any security incident occur that may affect your data, Jogos365 will notify the National Data Protection Authority (ANPD) and affected users within the timeframes required by the LGPD, with full transparency about what happened and what steps were taken.
In summary: Jogos365 collects only the data needed to provide the service, never sells it, protects everything with bank-grade encryption, and upholds all your rights under the LGPD. If you'd like the full details, keep reading.
The controller of personal data collected by the Jogos365 platform is the company responsible for operating the site jogos365.best, hereinafter referred to simply as Jogos365. For the purposes of this policy, "controller" means the entity that makes decisions about how and why personal data is processed, as defined in Article 5, Item VI of the LGPD.
Whenever this document refers to "Jogos365", "we" or "our platform", refers to that controlling entity. Whenever mentioning "you", "user" or "data subject", refers to the individual who uses the platform's services.
To contact Jogos365 regarding this policy or the handling of your data, use the 24-hour live chat support channel available on the platform or send an email to contato@jogos365.best.
Jogos365 collects personal data at different points during your interaction with the platform. Below, we detail each category:
2.1 Data provided directly by you at registration:
2.2 Identity verification data (KYC):
2.3 Financial and transaction data:
2.4 Platform usage data:
2.5 Technical data collected automatically:
Jogos365 does not collect sensitive data such as racial origin, political opinion, religious belief, health data, or sexual orientation. None of this data is requested during registration or at any other stage of platform use.
Every piece of data collected by Jogos365 has a specific purpose. We do not process data in a generic way or for purposes unrelated to the service we provide. The main purposes are:
The LGPD requires that all processing of personal data have a defined legal basis. Jogos365 processes your data under the following legal grounds set forth in Article 7 of Law No. 13,709/2018:
| Legal Basis | Application at Jogos365 |
|---|---|
| Contract performance | Create and maintain the account, process deposits and withdrawals via Pix, record sports bets and game results. |
| Consent | Sending promotional communications, use of non-essential cookies for personalization. |
| Legal obligation | Identity verification (KYC), anti-money laundering, and retention of financial records as required by Brazilian legislation. |
| Legitimate interest | Fraud prevention, detection of multiple accounts, platform security improvements, anonymous statistical usage analysis. |
| Credit protection | Transaction history verification for chargeback prevention and dispute resolution. |
When processing is based on consent, you have the right to withdraw it at any time. Withdrawal does not affect processing carried out prior to it, nor processing based on other legal grounds.
Jogos365 does not sell your data to third parties. Sharing occurs only in the situations below, with partners who sign confidentiality and data processing agreements:
No data is shared with external advertising companies, independent affiliate networks, or any other entity for third-party marketing purposes without your explicit consent.
Jogos365 uses cookies and similar technologies to ensure the platform works correctly and to improve the user experience. The types of cookies used are:
You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality, including the login process and bet registration.
Jogos365 applies a set of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:
Despite all these measures, no system is completely invulnerable. If you suspect your account has been compromised, contact Jogos365 support immediately via chat.
Jogos365 retains your personal data for as long as necessary to fulfill the purposes described in this policy or to meet legal obligations. General retention periods are:
After account closure — whether initiated by the user or by Jogos365 — data is progressively anonymized or deleted according to the timeframes above, unless a legal obligation requires otherwise. You may request early deletion of your data by exercising the right to erasure described in Section 9, subject to applicable legal limitations.
The LGPD grants you, as the data subject whose personal data is processed by Jogos365, the following rights, exercisable at any time:
To exercise any of these rights, contact us via the support chat or by email contato@jogos365.best with the subject line "LGPD Rights". Jogos365 will respond within 15 business days. In cases requiring additional identity verification, the deadline may be extended, with prior notice to the requester.
If you believe your rights have not been properly addressed, you may file a complaint with the National Data Protection Authority (ANPD), as set forth in Article 18, §1 of the LGPD.
Jogos365 services are intended exclusively for individuals aged 18 years of age or older. Jogos365 does not knowingly or intentionally collect personal data from individuals under 18 years of age.
The identity verification process includes confirming the date of birth provided at registration. If there is any suspicion that an account was created by a minor, Jogos365 will immediately suspend access and take the necessary steps to investigate — including deleting the data if the user's minor status is confirmed.
Parents and guardians: if you suspect that someone under 18 has created an account on Jogos365, please contact us immediately via support chat or at contato@jogos365.best. We will take the necessary steps promptly.
Some of Jogos365's technical partners — such as cloud infrastructure providers and analytics tools — may process data on servers located outside Brazil. When this occurs, Jogos365 ensures that transfers are carried out with the appropriate safeguards set forth in Article 33 of the LGPD:
Complete financial data — such as full credit and debit card details processed via Pix or other Brazilian payment methods — never leaves the processing environment controlled by local payment operators (Nubank, Itaú, Bradesco, Banco do Brasil, and others). Jogos365 does not store complete financial instrument data on its own servers.
Jogos365 may update this Privacy Policy at any time to reflect changes in legislation, the services offered, or data processing practices. When that happens:
We recommend reviewing this policy periodically. A version history is available upon request through our support channel.
Under article 41 of the LGPD, Jogos365 has appointed a Data Protection Officer (DPO), responsible for:
To contact the Jogos365 DPO directly, please email contato@jogos365.best with the subject line "DPO — Data Protection". The DPO will respond within 5 business days for triage and within 15 business days for a final response.
Your privacy is a priority, not a formality. If you have any questions about how your data is handled at Jogos365, don't hesitate to reach out — our team is available 24/7 via chat on the platform.
The law guarantees these rights — Jogos365 ensures you can exercise them without red tape
To exercise any of these rights, send an email to contato@jogos365.best with the subject line "LGPD Rights" or use the 24/7 support chat on the platform.
A proportional overview of the data categories processed at Jogos365
* The percentage represents the proportion of active users for whom each data category is collected. KYC data, for example, is only collected when a user makes their first withdrawal.
Metrics that reflect our commitment to privacy
When you use a sports betting platform, you are sharing a particularly sensitive type of data: information about your entertainment habits, spending preferences, and financial patterns. That is why Jogos365 treats privacy as a technical and operational pillar — not just a legal obligation.
Brazil established its data protection framework with the LGPD in 2020, following the lead of modern legislation such as Europe's GDPR. For Brazilian bettors, this means you have concrete, enforceable rights: to know what we collect, to correct inaccuracies, to request deletion of your data, and to be notified if a security incident occurs. The Jogos365 has built internal processes to ensure these rights are exercised with real efficiency — no endless forms, no generic chatbot replies.
One area that deserves special attention is how financial data is handled. When you deposit via Pix, the Jogos365 receives transaction confirmation and the minimum data required to credit the amount to your account — it has no access to your bank account, does not store your banking password, and cannot initiate transfers on its own. The withdrawal process via Pix works similarly: you provide your Pix key and Jogos365 processes the transfer to the account holder — never to third parties.
Your betting history — which events you wagered on, which markets you preferred, how much you won or lost — is treated with strict confidentiality. This type of data is used exclusively to operate the platform (calculating winnings, applying bonuses, generating user reports) and, where required, to meet legal anti-money laundering obligations. It is never sold to insurers, banks, employers, or any other entity with a commercial interest in that information.
Responsible gaming and privacy intersect at one important point: the Jogos365 monitors behavioral patterns that may indicate problem gambling — such as bets far above a user's historical average or unusually long sessions. This monitoring is done to protect the user, not to build commercial profiles. Data generated through this process is never shared externally and is used solely to trigger preventive support mechanisms within the platform itself.
If you have any questions about how your data is handled at Jogos365 — whether about a specific item in this policy or a particular situation with your account — our team is available 24 hours a day via chat, in English, to answer clearly. Privacy isn't fine print here; it's part of the service.
Now that you know how we handle your data, create your account with confidence. Free registration, deposits from R$ 20.00 via Pix, and a 100% welcome bonus up to R$ 500.00. football, volleyball, UFC, slots and crash games — with guaranteed privacy and 24/7 human support.
This Privacy Policy is part of a set of documents governing the relationship between Jogos365 and its users. For a full picture of your rights and obligations, we recommend reading the documents below.
Have a specific question? Our support team is available 24 hours a day via live chat on the platform. For formal data inquiries, email contato@jogos365.best with the subject line "DPO — Data Protection".
The most common questions about privacy and data at Jogos365